How To Fix: GeForce Experience Login Not Working

If you are stuck with your GeForce Experience login not working; there are a few solutions you can try and see if you can regain access to the GeForce Experience app.

Random login failure is one of those GeForce experience login-related common issues faced by many Nvidia users. It actually resembles a dark login screen or a blank page, failing to log in, and no information about a login failure, as the issue triggers on the application.

nvidia-geforce-experience-login-not-working

I’ve had my fair share of struggles with this login problem in the GeForce Experience app and in this post we’ll discuss why login issue can occur on Nvidia’s GeForce Experience app and what are the potential fixes out there.

What’s on this page:

The truth is that there can be various reasons for encountering login failures with the GeForce Experience app. Identifying the exact cause that applies to your situation is vital to simplify the process of finding a solution.

Here are common reasons for Nvidia users to encounter login issues with the Geforce Experience app.

When you are trying to sign in using your Google account, a faulty browser or an extension (privacy extensions often raise concerns) can block cookies that eventually intercept your login.
The telemetry container service is super important for the app to run smoothly. When this service is not running, logging in to the Nvidia Experience app can return a failure.
Another service called Nvidia local system container can block login to the Geforce Experience app; when not running.
Application cache can discourage a login to the GFE.
Check out your DNS proxy settings to private DNS servers, which occasionally can be another reason.
Missing files in the installation directory can also lead to issues in the GeForce login procedure.

Let’s take a look at the solutions.

Whenever you encounter this issue, make sure you are troubleshooting it with the following steps. One of these methods should be able to fix the login issue.

1. Check out Nvidia Server Status

Before diving into troubleshooting, it’s a good idea first to verify the status of Nvidia’s servers. Temporary server outages might be the reason why your GeForce Experience login isn’t working.

Just head over to Nvidia’s downdetector report chart and see if there’s a hike in reports in recent hours. If yes, they would often sort this out fast so you might still have to wait for some time and try logging in.

2. Check Your Internet Connection

You have to check your internet connection too.

Nvidia login may not function properly if your internet connection is either slow or disconnected. If your connectivity indicators show everything is in order, consider running an internet speed test.

If the test report shows that your internet speed is extremely sluggish or not connecting at all, addressing this issue should fix the Nvidia login issue.

3. Try Without Google Log In

If you’ve been attempting to log in using Google login, consider using the manual login option by entering your credentials in the provided fields.

Google login can sometimes be affected by various factors like browser extensions and cookies. Many have reported successful login attempts to their Nvidia accounts when opting for manual login. This approach may work for you as well.

4. Restart Nvidia System Containers

Another easy way to troubleshoot the Geforce Experience login issue is by restarting the Nvidia telemetry container and local system container.

To restart these services, you need to open Task Manager and go to services. Check out these steps below:

Press Windows + R to start the Run dialogue box.
Type services.msg in to run box press enter.
Press the N key on your keyboard to short services with the letter N in them.
You should find the Nvidia local system container or telemetry container.

Right-click on the service, and select restart from the context menu.
Now try to open GeForce experience and try logging into your account.

Note

On occasion, the GeForce Experience service may not appear in the service manager. In such instances, you should instead seek out the Nvidia Telemetry Container service and restart it.

5. Reconfigure To Log on As Local System Account

If restarting the local system container didn’t help, you can check and set the service to log on as a ‘local system account’. It means that the service runs with high privileges and has extensive access to system resources.

Press Windows + R to start Run dialogue box > type services.msg > select Nvidia Local System Container > Right-click and select properties > go to the Log on tab > select local system account > click on apply.

Next, within the property window, switch to the recovery tab. Make sure the first failure and second failure are set to ‘restart the service‘ and then check the ‘enable action for stop with errors‘ box.

Then apply the settings.

Once you have completed these steps restart the Nvidia container service and verify whether the log-in issue is resolved. If the issue persists, then move on to the next troubleshooting.

6. Reinstall Nvidia Geforce Experience

A clean reinstallation of Geforce Experience can help you fix a possible application bug that might be the cause of the login issue.

Moreover, when you make sure to install the most up-to-date version of the application along with its latest patches, you can significantly lower the likelihood of experiencing login problems in Geforce Experience.

First, uninstall the GeForce Experience application:

Press Win + X and select “Apps and Features” (or “Programs and Features” on older versions of Windows).
Find “NVIDIA GeForce Experience” in the list of installed programs.
Click on it, and then click “Uninstall.”
After the uninstallation, open File Explorer and remove any remaining files; navigate to:
- C:\Program Files\NVIDIA Corporation
- C:\ProgramData\NVIDIA Corporation
Delete any folders related to NVIDIA or GeForce Experience.
It’s better if you can do a reboot.

MacOS users can follow these steps to remove GeForce Experience:

Open Finder.
Go to the “Applications” folder.
Find “GeForce Experience” in the list of installed applications.
Drag the application to the Trash (located in your Dock).
Open Finder and select “Go” from the menu bar.
Choose “Go to Folder…” and enter the following path: ~/Library/Application Support/NVIDIA/
Delete any folders related to NVIDIA or GeForce Experience.
Right-click on the Trash icon in your Dock and select “Empty Trash”.
Then reboot your computer.

After uninstalling & rebooting your PC, download the GeForce Experience app from its official page and install the executable. Follow the installer’s instructions to complete the installation.

Once you are done installing the latest compatible version, run the application and try logging in. If that does not help, you must check if Windows Firewell is blocking the Geforce Experience app.

7. Whitelist GeForce Experience

Your Windows Defender firewall may be causing a hiccup in how Nvidia GeForce Experience communicates. This could be why you’re having trouble logging in, as the login request might not be getting through to Nvidia’s servers.

To quickly check if this is the issue, here’s what you can do:

Go to your Windows Defender Firewall settings.
Look for the option that says “Allow an app or feature through the Windows Defender Firewall.“
See if Nvidia GeForce Experience is listed as an allowed application.
If not, click on Change settings.
Then click on Allow another app.
Browse and add the Geforce Experience application C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience or where you have installed it.

Allow-Geforce-Experience-In-Windows-Defender

After whitelisting the application, restart it and try signing in.

If you still can’t log in, try logging in via the Nvidia website. In case you can’t log in, try using a VPN service such as NordVPN (You can get it for a 69% discount using this link).

When your VPN login is successful, logging into the GFE client should also work smoothly. Here’s what to do next:

Make sure the Geforce Experience application is turned off.
Connect your VPN.
Press Windows + X and select Terminal (admin).
Type ipconfig/flushdns and press Enter.
Then restart the Geforce Experience application.
Try logging in to your account.

If this login issue still haunts you, try this modded Javascript file to avoid logging in every time. Then copy and paste it on:

C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\www\

Starting from version 3.15.186, app.js will revert to its original state after a reboot. To prevent changes, set the file to Read-Only. Right-click on app.js, select ‘Properties‘, navigate to the ‘Attributes‘ section, and tick the ‘Read-only‘ option.

You can configure this manually too. Follow the steps from this Reddit page.

Summing up:

Once you’ve tried these solutions, you probably have found a solution to the GeForce Experience login problem.

A common fugitive behind this issue is a temporary Nvidia server outage. If that’s not the case, one of the methods I have added above should guide you toward a solution.